The aim of this report is to provoke and encourage thinking about the wide range of ways in which patient-reported outcome measures (PROMs) data can be used to inform decisions. It draws on Bupa’s example to discuss how providers can use PROMs data to improve clinical performance. It also offers ...
The policy of offering patients a choice in where they receive hospital treatment was intended to create competition between providers, encouraging efficiency and responsiveness to patients’ preferences and ultimately to drive up the quality of care. So has the policy met those aims? Since January 2006, patients requiring a referral ...