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Counting the smiles : morale and motivation in the NHS.

Schöpfer:

King's Fund and Finlayson, Belinda

Publication date:

2002

Abstract:

This research summary, based on a review of the literature and a series of focus groups with NHS staff, shows that while it is difficult to measure how people feel about their work, there is much to suggest that morale and motivation of the NHS workforce are low. It identifies ...