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Health advocacy for minority ethnic Londoners : putting services on the map?

Schöpfer:

Kapasi, Rukshana, King's Fund, Silvera, Mike, and SILKAP Consultants

Publication date:

2000

Abstract:

Barriers to mainstream health and social care services for London's minority ethnic communities include a complex array of poorly organised and delivered services, inadequate communication services for non-English speaking groups, direct staff insensitivity to users' cultural and religious needs, and institutionalised barriers that perpetuate discriminatory behaviour and poor practices. This ...