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Health service public relations : a guide to good practice

O Criador:

King Edward's Hospital Fund for London

Publication date:

1985

Abstract:

This is the first comprehensive guide for health service managers and other senior staff on all aspects of good public relations practice, including dealings with the press, radio, television etc. Public relations is NOT about 'ducking and weaving against the journalists, silencing abrasive pressure groups and covering up embarrassing mistakes.' ...
Spotlight on shopwindow staff : a hospital manager's checklist

O Criador:

King Edward's Hospital Fund for London

Publication date:

1973

Abstract:

This publication consists of a check list for ensuring that telephonists, receptionists and hall or gate porters are able to give a service which maintains the good reputation of a hospital.