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Obtaining the views of users of mental health services

Créateur:

McIver, Shirley and Consumer Feedback Resource (Quality Improvement Programme, King's Fund Centre for Health Services Development, King Edward's Hospital Fund for London)

Publication date:

1991

Abstract:

Health care professionals face increasing pressure to obtain the views of service users and yet many are concerned that there may be some users, such as those suffering from mental distress, who are unable to provide useful or valid opinions about services received. This publication aims to reassure those who ...