Barriers to mainstream health and social care services for London's minority ethnic communities include a complex array of poorly organised and delivered services, inadequate communication services for non-English speaking groups, direct staff insensitivity to users' cultural and religious needs, and institutionalised barriers that perpetuate discriminatory behaviour and poor practices. This ...
This paper offers health commissioning agencies and general practice fundholders a practical guide to developing and using health and race standards in their contract quality specifications. It draws on collective experiences of district health authorities over the years 1992-1995. Standards for acute and community providers are specified in the fields ...