This article tells the story of the Hospital Pathways Programme
(HPP), a collaborative programme in which five acute trusts worked with The King’s Fund and the Health Foundation to apply techniques, not widely used in the NHS, to improve both processes of care and interactions between staff and patients.
This paper was commissioned by The King’s Fund to inform the panel of the Inquiry into the Quality of General Practice in England. The views expressed are those of the authors and not of the panel. and General practice plays a central role in ensuring patients receive a timely and accurate diagnosis, either directly from a GP or from an appropriate specialist as a consequence of a GP referral. Failure, or delay, in correctly identifying and referring patients who need secondary care can have profound clinical consequences. ...
This paper was commissioned by The King’s Fund to inform the panel of the Inquiry into the Quality of General Practice in England. The views expressed are those of the authors and not of the panel. and This paper assesses the barriers to providing high quality clinical leadership in general practice, what general practice can do to develop leadership capacity, and ways to measure the extent and quality of clinical leadership.