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Caring to change : how compassionate leadership can stimulate innovation in health care.

Author:

Eckert, Regina, The King's Fund, Collins, Ben, Chowla, Rachna, and West, Michael

Publication date:

2017

Abstract:

This paper looks at compassion – which involves attending, understanding, empathising and helping – as a core cultural value of the NHS and how compassionate leadership results in a working environment that encourages people to find new and improved ways of doing things.