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Building high-quality commissioning : what role can external organisations play?

Author:

Goodwin, Nick, The King's Fund, and Naylor, Chris

Publication date:

2010

Abstract:

Since internal markets were created in the NHS, commissioners have purchased health care on behalf of patients and the public from a variety of competing providers. Commissioning was intended to drive improvements in the quality, accessibility and cost-effectiveness of services, but has so far largely failed to achieve these objectives. ...