In this booklet, the author, a ward sister, describes how she consulted carers on how to provide effective ward services for elderly people and how the team has set about meeting the carers needs. This series looks at some ways nurses in Nursing Development Units (NDUs) have tried to make ...
This publication is a composite of the standards in `Organisational audit (accreditation UK) standards for an acute hospital' which relate directly to the patient and their carers. The `Consumer checklist' has been divided into three main sections: patient's rights and special care needs; inpatient episode; outpatient/day care episode. It aims ...