This item consists of two parts: firstly, a literature review covering the views of carers about the quality of services they receive; and secondly a report on work in progress on quality services. The report briefly outlines the general context for work on quality standards in service provision; highlights some ...
This publication is a summary of the full report of the same name. The1990s has seen fundamental changes in the field of primary care. Amidst the recent flood of white papers and ministerial announcements, the King's Fund and the Evening Standard set out to find what Londoners think of the ...
This report has been prepared to inform the development of the Government's proposed 'Long Term Care Charter'. The findings are based on an analysis of focus group discussions held in three different parts of the country involving service users, carers and front-line staff with experiences of health, housing and social ...
This volume contains the full tabulations from a survey of 1139 Londoners. The survey was conducted by phone between 19 and 25 April 1999. The data are weighted by age, sex, working status and residents of inner and outer London, to ensure they represent the adult residents of the former ...