Published Work

A new era for community care? : what people want from health, housing and social care services

Public Deposited
ISBN
  • 1857172639
Author
Place of publication
  • London
Publisher
  • King's Fund
Publication date
  • 1999
Pages
  • 49
Abstract
  • This report has been prepared to inform the development of the Government's proposed 'Long Term Care Charter'. The findings are based on an analysis of focus group discussions held in three different parts of the country involving service users, carers and front-line staff with experiences of health, housing and social care services. The findings were that people with long term illness or disability wanted to be able to lead an 'ordinary life'. They were concerned about obtaining appropriate services when needed and having ways of coordinating services to ensure ease of access and continuity of care. Information was seen as the key to the provision of good services and the way people with disabilities are treated can make the difference between feeling respected or rejected as an equal citizen. People talked about how they used their own money to meet costs associated with disability, how they were affected by current expenditure constraints and how they felt about the way public money was being distributed. There was a cynical attitude towards charters. The report concludes that action is needed to improve service performance and a new charter will make a valuable contribution. However, in view of the evidence in this report, it would be wise to see the new charter as only one of a series of measures required to improve health, housing and social care services.
Note
  • Pagination: 49p.
Subject
Resource type
Rights statement
Library catalogue link
License

Relations

Contenu

La vignette Titre Date de téléchargement Visibilité actes
file details 0019.tif 2021-11-20 Public Télécharger
file details 0020.tif 2021-11-20 Public Télécharger
file details 0021.tif 2021-11-20 Public Télécharger
file details 0022.tif 2021-11-20 Public Télécharger
file details 0023.tif 2021-11-20 Public Télécharger
file details 0024.tif 2021-11-20 Public Télécharger
file details 0025.tif 2021-11-20 Public Télécharger
file details 0026.tif 2021-11-20 Public Télécharger
file details 0027.tif 2021-11-20 Public Télécharger
file details 0028.tif 2021-11-20 Public Télécharger