The information exchange is produced particularly for supporters and advisers of self-advocacy groups and people with responsibility for developing effective ways of working in partnership with users in planning and delivering services. This issue looks at conflict of interest with experiences from users. The articles include: paid self-advocacy workers not employed by a group or organisation of people who have learning difficulties; a self-advocacy group versus their funders; personal life versus self-advocacy work; not being properly consulted; and avoiding conflicts.