Improving the patient experience: environments for care at the end of life :  The King's Fund's Enhancing the Healing Environment Programme 2008-2010.

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This publication describes projects in 19 NHS trusts and one HM prison that took part in schemes to improve the environment of care at the end of life. It describes the broader Enhancing the Healing Environment programme, which has been supported by the Department of Health in a series of publications entitled 'Improving the patient experience' and goes on to present case studies of the sites that took part in the programme. Each of the case studies includes photographs of the original space that was chosen for improvement and of the finished project. There are also comments from staff and from users highlighting the importance of the changes to the environment for both the cared for and the carer. The projects show that, even in the most uninspiring environment, it is possible to create welcoming and comfortable spaces that are fit for purpose, good value for money and can improve the quality of care and the patient experience.

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