Published Work

Public satisfaction with the NHS and social care in 2018 : results from the British Social Attitudes survey.

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Author
Place of publication
  • London
Publisher
  • The King's Fund
  • Nuffield Trust
Publication date
  • 2019
Pages
  • 32p.
Abstract
  • This report shows that public satisfaction with the NHS overall continued to fall in 2018. The four main reasons people gave for being satisfied with the NHS overall were: the quality of care; the fact that the NHS is free at the point of use; the range of services and treatments available; and the attitudes and behaviour of NHS staff. The four main reasons people gave for being dissatisfied with the NHS overall were: long waiting times; staff shortages; a lack of funding; and money being wasted.
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